Privacy Policy
Dar Al Ilm Books is committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, and protect the information you provide when using our online platform and services.
Who We Are
Dar Al Ilm Books is the data controller responsible for processing your personal data in connection with our site and services. Our physical address is:
Building 27,
Al Sa'ada Street,
Suite 501,
Dubai, Dubai,
PO Box 50555,
UAE
Information We Collect
We may collect personal data when you interact with our site or use our services. This information includes:
Information you provide directly to us: This includes information you give us when you create an account, place an order, subscribe to newsletters, participate in workshops or events, or contact us. This may include your name, address, email address, phone number, payment information, and any other information you choose to provide.
Information about your use of our site: We collect information about your browsing actions and patterns on our online platform. This may include details of your visits, traffic data, location data, weblogs, and other communication data, as well as the resources that you access.
Technical information: We may collect technical information about your device, such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technical identifiers.
Information from cookies and similar technologies: We use cookies and similar technologies to collect information about your usage of our site. Please see the section on Cookies below for more details.
How We Collect Information
We collect personal data in various ways:
Direct interactions: You provide data when you fill in forms on our site or communicate with us.
Automated technologies or interactions: As you interact with our site, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies, server logs, and other similar technologies.
Third parties or publicly available sources: We may receive personal data about you from third parties, such as analytics providers or payment service providers.
Legal Basis for Processing
We will only use your personal data when the law allows us to. We rely on the following legal bases for processing your information:
Performance of a contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., to process your order and deliver books).
Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests (e.g., to improve our services, prevent fraud).
Legal obligation: Where we need to comply with a legal or regulatory obligation.
Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., sending marketing communications). You can withdraw your consent at any time.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and manage our services, including processing orders, managing your account, and facilitating book publishing and distribution services.
To communicate with you regarding your orders, account, or inquiries.
To send you marketing communications about our products, services, events, or workshops, where you have consented to receive them or where we have a legitimate interest to do so.
To personalize your experience on our site and improve our offerings.
To operate, protect, and improve our online platform and services.
To detect, prevent, and address technical issues and fraudulent activity.
To comply with legal obligations and enforce our terms and conditions.
To facilitate author events and literary workshops you register for.
Sharing Your Information
We may share your personal data with third parties in the following circumstances:
Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfilment, delivery services, IT support, marketing services, and data analytics. These providers are contractually bound to protect your data and use it only for the purposes for which it was disclosed.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction.
Legal Requirements: We may disclose your data if required to do so by law, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell your personal data to third parties.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Data Security
We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
As we operate globally, your personal data may be transferred to and stored in destinations outside of your country or region, including outside the European Economic Area (EEA). Where we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as using specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
Your Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:
The right to access the personal data we hold about you.
The right to request correction of inaccurate or incomplete data.
The right to request erasure of your personal data where there is no longer a legitimate reason for us to continue processing it.
The right to object to the processing of your data under certain circumstances (e.g., for direct marketing).
The right to request restriction of processing your data.
The right to request the transfer of your data to another party (data portability).
The right to withdraw consent at any time where we rely on consent to process your data.
The right to lodge a complaint with a supervisory authority.
How to Exercise Your Rights
If you wish to exercise any of these rights, please contact us in writing. You can reach us by sending a letter to:
Dar Al Ilm Books
Building 27,
Al Sa'ada Street,
Suite 501,
Dubai, Dubai,
PO Box 50555,
UAE
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Cookies and Similar Technologies
Our online platform uses cookies and similar technologies to distinguish you from other users, provide a better browsing experience, and improve our site. Cookies are small text files placed on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make changes, we will revise the date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions about this privacy policy or our data practices, please contact us at:
Dar Al Ilm Books
Building 27,
Al Sa'ada Street,
Suite 501,
Dubai, Dubai,
PO Box 50555,
UAE